My greatest motivator is to discover the ‘why’ within complex problems in order to collaborate and strategize toward solutions.
As a professional with more than 1.5 years of design experience and a background in business operations, I have a natural mind for anticipating processes, time management and designing feasible solutions.
“We can not solve our problems with the same level of thinking that created them.”
-- Albert Einstein
Walmart experienced tremendous growth in their grocery department during the pandemic. During the pandemic there have been growing pains around grocery delivery.
How can we help customers save money and live better?
This iOS app that reduces delivery fees and emissions when customers order for delivery with their neighbours.
Tools: Figma, Zeplin
Role: Product Designer
Timeline: 24 hours
Team: Product Manager, Product Designers, Digital Marketer, Web Developers, Data Scientists.
Online grocery delivery is bigger than ever before -- how can we help Walmart's customers save money and live better while incentivizing them to reduce emissions? Open PDF
New Urban Gardeners feel like they won't have time to continue gardening post-pandemic and say they'll have to stop altogether.
These new urban gardeners believe the watering schedule is the issue... but is that really the case?
Tools: Sketch, Invision, Figma, Principle
Role: Product Designer
Timeline: 10 weeks
There's been a pandemic gardening boom -- how can we make it last? Open PDF
The Ripple Foundation - UX Research to Present Actionable Redesigns for Virtual Workshops
The Virtual Writing Workshops are a series of 3 workshops that run each month -- how can we prevent a drop in attendance from the 1st session to the 2nd?
Across 3 sprints, I employed data visualization, user interaction, user empathy and information architecture to propose improvements that would address user needs and reduce administrative labour by 90%.
Tools: Figma, ZOOM
Role: CX Designer / UX Researcher
Timeline: 6 months
Sprint 1: User Journey and Form Redesign. Open PDF
Sprint 2: User Journey and Information Architecture. Open PDF
Sprint 3: Interviews and Solutions. Open PDF
St. James Town Website Redesign
St. James Town (SJT) Community Corner provides a huge number of services to residents of the community -- how can we adjust the website to encourage residents to stay up-to-date and involved in SJT?
A web-based invite to a lavish affair -- a champagne birthday party for my sister and I! Go to GitHub